Lexus Service Centre

Our COVID-19 safety action plan is still in place:

    • The only public access to the building will be through our automatic drive-thru doors.

    • Pay methods will be via a phoned credit card transaction. No Cash transactions.

    • If you bring your vehicle in for service all touchpoints will be disinfected prior to service and after service has been completed.

    • Our showroom lounge will be open for guests to wait. The private guest lounge will be closed. 

    • Some repairs may take up to 24hrs or longer depending on availability of parts if required.

Don't Open Your Hood to Strangers 

Because your Lexus deserves

only the best!

Get genuine Lexus parts and service to help your vehicle keep running like it was new. Bring it home to Ken Shaw Lexus for expert repairs and maintenance by factory certified technicians. 

Our master technicians have a total of 172 years of Ken Shaw Lexus experience. 


For exceptional Lexus maintenance and repair service in Toronto and the GTA, you can count on the experienced Lexus specialists and the Ken Shaw name which is synonymous with service excellence when you entrust your vehicle to the Lexus service centre at Ken Shaw Lexus. We have decades of experience in providing specialized car care in our Lexus service department in Toronto. Schedule your next service appointment online and see for yourself!

Service FAQ

Take a look at Frequently asked service questions such as:

  • Why is my air conditioning is not cold?
  • How do I increase fuel efficiency?
  • And answers to all of your other questions...


With Confidence

Our valued guests are entitled to receive the following benefits: 

  • Valet Service
  • No-charge Lexus loaner 
  • Lexus exclusive lounge 
  • Internet Cafe and complimentary wi-fi
  • Complimentary car wash by hand 
  • Loyalty Rewards Program

Free Lexus loaner available on all services except oil changes. Valet service limited to GTA.





Collision Centre

Unfortunately, accidents do happen. When they do, it’s important to restore your vehicle to its pre-accident condition.


Parts Department

If you are looking for any automotive part or have any questions regarding parts for your vehicle please contact our parts department. 



Recalls & Campaigns

Lexus is committed to developing technologies to ensure that you derive optimal enjoyment from your vehicle. Campaigns conducted by Lexus can be Safety Recall Campaigns and/or Limited Service Campaigns. Certain Warranty Enhancement Programs may also be applicable to your vehicle.