What is Extra Care Protection?
Extra Care Protection (ECP) is an opportunity created to enhance your Lexus ownership experience. The ECP provides protections that goes above and beyond the coverage of mechanical components by integrating services such as:
- Trip Interruption Coverage
- Vehicle Rental Assistance
- Personalized Trip Planning
- Roadside Assistance
With fully-transferable contracts, ECP can enhance the resale value of your Lexus. Transfer of coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.
Benefits Of ECP
If a covered
component fails while you are traveling more than 80 km from home, ECP provides reimbursement of up to $100 per day for hotel, meal and alternate transportation expenses, to a maximum of $300 per occurrence.
Coverage of vehicle components is extended from the standard 48 month/80,000 km to the term selected. Protection includes the Powertrain components, plus other important components.
Vehicle Rental Assistance
Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation if your vehicle must remain at the Dealership service department overnight because of a warrantable condition requiring longer than eight (8) hours to repair. In similar circumstances, ECP provides you with reimbursement of up to $60 per day for alternate transportation, for a maximum of 5 days.
Tire Road Hazard Warranty
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. This coverage is provided for a period of 36 months or 50,000 km or until the tire treadwear indicator becomes visible, whichever occurs first. The warranty applies to direct expenses incurred to repair or replace original equipment tires. Coverage is provided in respect to parts, labour, installation, balancing, and the applicable taxes.
Roadside Assistance Program
When you purchase an ECP contract, your Roadside Assistance coverage is extended from the original 48 months to the full length of your contract, with unlimited kilometres
Oil & Filter Inspection Program
- Replace engine oil & filter
- Remove & inspect air filter element
- Lubricate locks, latches & hinges
- Inspect lights, horns & wipers for proper function
- Inspect coolant, brake & washer fluid levels
- Inspect tires for damage & wear
Personalized Auto Trip Planning Assistance
Personalized Auto Trip Planning Assistants will provide you with detailed route, point of interest and accommodation recommendations. Please contact us 10 days in advance of your trip and we’ll mail you a package that includes colour maps; alternate routes; a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.